I picked up a Casio from Universal Watch & Gramophone Co. after checking a few other stores in Parel. These guys actually knew their stock instead of guessing. They helped me compare models properly, gave a straight price, and didn’t push anything unnecessary. Solid buying experience.

My everyday watch stopped working and I expected the usual runaround. Instead, they inspected it on the spot, told me exactly what was wrong, and fixed it the same day. No hidden charges, no upselling. Just competent, honest service — rare to find in watch repair shops.

I went in looking for a simple, reliable watch to gift. They showed multiple options across budgets without wasting time. The pricing was fair and the staff knew enough to explain movement types and durability clearly. The watch has been working flawlessly since.